This course provides a foundational overview of the hospitality industry, including lodging, food and beverage, events, tourism, and guest services. Students examine the history, structure, and major sectors of the industry while developing an understanding of service excellence and professional standards.
The course emphasizes understanding hospitality operations, guest expectations, and industry practices. Students apply hospitality concepts through case studies, discussions, and practical exercises that connect classroom learning with industry applications.
Upon completion of the course, students will be able to describe the major sectors of the hospitality industry, explain the importance of guest service, and apply foundational hospitality concepts in a variety of hospitality settings.