Business Administration Online

This course provides a foundational overview of the hospitality industry, including lodging, food and beverage, events, tourism, and guest services. Students examine the history, structure, and major sectors of the industry while developing an understanding of service excellence and professional standards.

The course emphasizes understanding hospitality operations, guest expectations, and industry practices. Students apply hospitality concepts through case studies, discussions, and practical exercises that connect classroom learning with industry applications.

Upon completion of the course, students will be able to describe the major sectors of the hospitality industry, explain the importance of guest service, and apply foundational hospitality concepts in a variety of hospitality settings.

This course provides an overview of hotel and lodging operations. Topics include front desk operations, reservations, housekeeping, maintenance, guest services, and revenue management. Students examine the functions and responsibilities associated with lodging operations and their role in supporting guest satisfaction.

The course emphasizes applying operational procedures, teamwork, and professional practices within lodging environments. Through case studies and industry examples, students develop an understanding of common operational challenges and appropriate responses.

Upon completion of the course, students will be able to apply lodging operational procedures, implement guest service practices, and demonstrate professional conduct within hotel and lodging environments.

This course provides an overview of food and beverage operations within the hospitality industry. Students explore food production, service delivery, purchasing, inventory management, menu planning, cost control, and quality standards.

The course emphasizes understanding operational processes and applying hospitality practices that support service quality and customer satisfaction. Students use industry examples and practical exercises to connect hospitality concepts to food and beverage environments.

Upon completion of the course, students will be able to apply food and beverage operational practices, implement quality and service standards, and demonstrate effective teamwork and professional communication skills.

This course provides an overview of events and tourism operations within the hospitality industry. Topics include event planning, destination management, customer experiences, marketing, budgeting, logistics, and risk management.

The course emphasizes planning and implementing hospitality events while applying hospitality management principles and professional practices. Students examine the factors that contribute to successful events and tourism experiences through case studies and practical applications.

Upon completion of the course, students will be able to plan hospitality events, implement tourism-related activities, and apply professional practices that support guest satisfaction and organizational objectives.

This course provides an introduction to revenue management practices within the hospitality industry. Students explore pricing strategies, forecasting techniques, occupancy management, distribution channels, performance measures, and the use of spreadsheets to support decision-making.

The course emphasizes applying revenue management principles and understanding how financial and operational information supports hospitality performance. Students use practical exercises and industry examples to examine hospitality data and revenue management processes.

Upon completion of the course, students will be able to apply revenue management principles, use spreadsheets to interpret hospitality data, and explain how revenue management supports operational efficiency and organizational success.

This course provides students with supervised experiential learning opportunities within hospitality and tourism-related organizations. Students apply knowledge and skills acquired through coursework in real-world hospitality environments, including lodging, food and beverage, events, tourism, guest services, and related hospitality operations.

The internship emphasizes professional development, workplace communication, teamwork, ethical conduct, and the application of hospitality management principles. Students engage in practical experiences that support the development of operational knowledge, customer service skills, and professional competencies while working under the guidance of industry professionals.

Through reflective assignments, supervisor evaluations, and experiential learning activities, students connect academic concepts to industry practices and gain a greater understanding of hospitality operations and career opportunities.

Upon completion of the course, students will be able to apply hospitality knowledge in professional settings, demonstrate effective workplace behaviors, implement guest service 

This course will provide students with practical legal experience through an internship or approved placement. Students will utilize their academic knowledge to demonstrate competency of professional skills under the supervision of a qualified legal professional.  Students will reflect on their professional development through reflective assignments or written evaluations.